bujji 999 Privacy Policy

1 Introduction and Scope

bujji 999 is an online gaming and betting platform operated for users in Bangladesh. This privacy policy applies to the bujji 999 website (https://bujji-999.cam), mobile app, and all related services. When you register, log in, or use any of our services, you are considered to have agreed to the collection and use of information as described in this policy.

This policy has been drawn up in line with Bangladesh's prevailing data protection guidelines and international best practices. To learn about our overall terms of service, please read the Terms and Conditions page, which covers all rules for using the platform in detail.

Who this policy applies to: this policy is in effect for all registered users of the bujji 999 platform, anyone in the process of registering, and any visitor who is simply browsing the website.

2 Information We Collect

bujji 999 may collect the following types of information in order to provide its services:

2.1 Identity Information

• Full name (provided at registration)
• Date of birth (for age verification — the platform is for users aged 21 and above only)
• National ID card or passport number (for identity verification where applicable)
• Mobile number and email address

2.2 Financial Information

• Deposit and withdrawal transaction history
• Last few digits of your bKash, Nagad, or Rocket account number (the full number is not stored)
• Transaction time, amount, and method

2.3 Activity Information

• Game play history, bet amounts, and results on the platform
• Bonus claims and usage records
• VIP level and related activity
• Login time, session duration, and device information

2.4 Technical Information

• IP address and device identifiers
• Browser type and version
• Operating system and device model
• Cookies and session data

3 How We Collect Information

bujji 999 collects information through several methods. Each method is transparent and carried out on the basis of the user's informed consent:

3.1 Information You Provide Directly

This covers information you provide directly through registration forms, identity verification processes, contact with the support team, and any written requests.

3.2 Automatically Collected Information

While you use the platform, our servers automatically log certain technical data, such as your IP address, browser information, and page visit patterns. This is necessary to ensure the security and performance of the system.

3.3 Information Received from Third Parties

A limited amount of information may be obtained from an approved third-party service where required for identity verification or fraud prevention. In such cases, only the minimum information needed to cross-check against registered details is taken.

4 How We Use Your Information

Collected information is used only for the specific purposes listed below:

• Account management: registration, login, password recovery, and keeping your account secure.
• Transaction processing: completing deposits and withdrawals via bKash, Nagad, and Rocket, and maintaining transaction records.
• Service improvement: analysing usage patterns to improve the gaming experience.
• Bonuses and promotions: correctly awarding applicable bonuses, cashback, and other offers.
• Communication: providing support via live chat and email, and sending important notifications.
• Fraud prevention: detecting unauthorised access, multiple accounts, and suspicious transactions.
• Legal obligations: maintaining records required to comply with applicable laws and regulations.

Your information is not used for any purpose beyond those listed above. We do not sell or share your personal information with third-party advertisers.

5 Data Storage and Security

bujji 999 follows industry-standard technologies and processes to protect your information:

5.1 Encryption

All data transmitted through the website and app is encrypted using SSL (Secure Sockets Layer) technology. This means no third party can read or alter the data while it is being transferred.

5.2 Access Controls

Your information can only be accessed by authorised staff, and only when required for a specific task. All access is logged and reviewed regularly.

5.3 Retention Period

All data is retained while your account is active. Even after an account is closed, financial transaction records are kept for a specified period to meet legal obligations. Once that period ends, data is securely deleted or anonymised.

5.4 Incident Management

In the event of a security breach, we will act promptly and notify affected users in a timely manner. However, data transmission over the internet is not entirely without risk — it is also your responsibility to keep your login details confidential and to use a strong password.

6 Sharing Information with Third Parties

bujji 999 does not sell your personal information. However, limited information may be shared in the following circumstances for the purpose of operating the service:

6.1 Payment Service Providers

The necessary transaction information is shared with bKash, Nagad, and Rocket to process deposits and withdrawals. This information is used solely to verify the specific transaction.

6.2 Technology and Service Partners

Game software providers, cybersecurity services, and cloud storage providers may access limited and necessary information. Strict confidentiality agreements are in place with these partners.

6.3 Legal Requirements

If we are legally required to disclose information pursuant to a valid order from a Bangladeshi court, investigating authority, or government body, we will do so. We will endeavour to notify the user to the extent possible, unless prohibited by law.

6.4 Business Changes

In the event of a corporate restructuring or change of ownership, user data may transfer to the new owner. However, the terms of this policy will remain binding on the new owner, and users will be notified in advance.

7 Cookies and Tracking Technologies

The bujji 999 website uses cookies and similar technologies. Cookies are small text files stored in your browser.

7.1 Essential Cookies

These cookies are required for the core functionality of the site: maintaining login sessions, security verification, and saving language preferences. The site cannot function properly without them.

7.2 Analytics Cookies

These cookies are used to gather statistics to understand how the site is being used. The data collected is aggregated and is not personally identifiable.

7.3 Managing Cookies

You can disable or delete cookies from your browser settings. However, disabling essential cookies will prevent you from using many features of the site.

8 Your Rights and Choices

As a user of the bujji 999 platform, you have the following rights:

8.1 Right to Access Your Information

If you wish to view the personal information stored in your account, please contact the support team. This request can be made via 24/7 live chat or email.

8.2 Right to Correct Your Information

If any incorrect information about you is on record, you have the right to request a correction. The correct information will be updated after identity verification.

8.3 Right to Opt Out of Marketing Communications

If you no longer wish to receive promotional messages, let support know or use the unsubscribe link in emails. Transaction and security notifications will continue regardless.

8.4 Data Portability

You have the right to request certain information in a readable format. More details on this can be found in our FAQ section.

9 Account Closure and Data Deletion

You may request to close your bujji 999 account at any time. The process following account closure is as follows:

• Any remaining balance must be withdrawn before the account is closed; the minimum withdrawal amount is ৳800.
• Financial transaction records will be retained for the legally required period after the account is deactivated.
• After the specified period, data will be securely deleted or anonymised.
• Processing a data deletion request may take a reasonable amount of time.

If you wish to place your account under self-exclusion for responsible gaming reasons, please read the Responsible Gaming Guidelines, where this is explained in detail.

10 Protection of Minors' Data

bujji 999 is strictly for users aged 21 and above. No information is knowingly collected from any person under the age of 21.

Age verification is mandatory during the registration process. If a user registers by providing a false age and this is later proven, the account will be closed immediately and the collected data will be deleted.

If you believe a minor is using our platform, please notify our support team immediately.

11 Changes to This Policy

bujji 999 reserves the right to update this privacy policy as needed. For any significant changes:

• A notification will be sent to the registered email address at least 30 days before the date the change takes effect.
• A clear notice will be displayed on the homepage of the website.
• Continued use of the platform after the effective date of the new policy will be considered as your agreement to the updated policy.

Minor corrections (such as language clarifications or spelling fixes) may be made without notice. Always check the "Last Updated" date shown at the top of this page.

12 Contact

If you have any questions, concerns, or requests about this Privacy Policy, please contact us:

• Live Chat: 24/7 instant support available through the bujji 999 website or app, in both Bengali and English.
• Email: [email protected]

Our data protection team will review your request as soon as possible. To learn more about our platform and services, visit the About Us page.